Effective Date: 6-12-25
At Stone Trend (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at stonetrend.com or interact with us via phone, email, or SMS (text messaging).
1. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, phone number, email address, and any information you voluntarily provide via text, email, phone, or (in the future) our website forms.
- Device & Browsing Information: IP address, browser type, device type, referring website, pages visited, time on site, and similar analytics data via Google Analytics and Meta Pixel.
- Communications: Text messages and emails sent to and from you, including product or pricing inquiries.
2. How We Collect Information
- When you voluntarily contact us via phone, email, or text
- When you fill out forms or contact us through the website (future implementation)
- Automatically via cookies, web beacons, and tracking pixels (e.g., Meta Pixel, Google Analytics)
3. How We Use Your Information
We use the information to:
- Communicate with you about our products and services
- Respond to your questions or quote requests
- Improve our website performance and customer experience
- Maintain business records and comply with legal obligations
We do not sell or share your personal information with outside vendors or partners.
4. SMS/Text Messaging Compliance
We engage in manual, two-way SMS communication only.
- We will only text you in response to your inquiries or if you request that we do so.
- We do not use automatic texting or drip campaigns.
- By texting us or requesting communication by text, you consent to receive texts from Stone Trend.
- Standard carrier message and data rates may apply.
To opt out of SMS communication, reply STOP at any time. For help, reply HELP or contact us directly.
5. Use of Cookies and Tracking Technologies
We use third-party tools such as:
- Google Analytics to collect information about traffic and site usage
- Meta Pixel to track advertising effectiveness and retarget ads
These technologies may collect your IP address, browser type, and page visits. You can manage or block cookies in your browser settings or opt out of tracking through the Digital Advertising Alliance at www.aboutads.info.
6. Email Marketing
We may use Mailchimp to send optional newsletters or promotional emails to customers who opt in.
You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
7. Data Security
We implement reasonable security measures to protect your information from loss, misuse, and unauthorized access. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request to know what personal information we collect and how we use it
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell personal data)
- Designate an authorized agent to make these requests on your behalf
To exercise your rights, please contact us at [email protected] or by phone.
10. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top of the policy will reflect the most recent revision. Continued use of the website after changes indicates your acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact:
Stone Trend
Email: [email protected]
Phone: 206-210-1006